When you run into problems with your air conditioner or heating unit, you may question if calling a technician should be your next step. In most cases, scheduling an HVAC service is required to fix your problem, but on some occasions, you may be able to make the repair on your own.

Listed below are frequently asked questions relating to air conditioners, furnaces, thermostats, and other HVAC systems. If you have any further questions on how to solve these problems, give us a call at 512-233-6989.


How often should I check or replace my air filter?

We suggest checking filters monthly. If you have a disposable type filter (these usually have a cardboard edge) and it is dirty, just replace it. Don't attempt to clean it. Some higher efficiency 1" pleated air filters can go up to three months before needing replacement. However, in the higher-use seasons, it's better to check more often.


What is the proper indoor humidity level?

The optimum indoor range is 35 to 50% relative humidity, but 40 to 45% tends to work best for most homes. When you go above this level, condensation on the windows can occur, breeding mold that leads to allergy and respiratory problems.

Why is regular maintenance important?

Like any product you want to keep in good shape, HVAC equipment requires proper care in order to give you the greatest benefits. Trained technicians can service your heating and cooling products to ensure they’re working at their top potential and help prevent more pricey repairs in the middle of the hottest or coldest months of the year. back up to your preferred temperature when you're home.


How can I reduce my energy costs?

Heating and cooling makes up a large portion of your monthly utility bill. Getting a new American Standard heating and air conditioning system with high efficiency ratings is a simple step that can go a long way in decreasing your monthly energy output.

Why should I install a programmable thermostat?

It's estimated that a programmable thermostat can reduce cooling costs up to 25%. Leave it up to your thermostat to turn down the heat when you're away and bring it back up to your preferred temperature when you're home.


Before You Call for HVAC Service

If your air conditioning and heating system does not seem to be working properly, try these simple procedures before you call for service:

  • Be sure the power to the unit is “on”
  • Check for dirty filters
  • Check the thermostat for the proper setting
  • Check for blown fuses or tripped circuit breakers

Of course, if these steps don’t work, call us, your independent Trane Customer Care Dealer.

Why Choose Acme for HVAC Services in Texas?

Acme Air Conditioning & Heating will provide for the ever-changing needs of our customers through quality, honesty and superior service to continuously improve Central Texas homes’ indoor air quality and comfort. Our vision is to be recognized within the community and our field as an HVAC company of excellence.

To schedule HVAC services in the Austin, TX area, give us a call at 512-233-6989 or contact us online today!